On hold

I've been waiting on hold with Time Warner Cable to ask a billing question for over fifteen minutes. Pretty lame. Stupid regulated monopolies. All to remove a charge for TV Guide which I didn't ask for in the first place. And then the person keeps me on the line to try to sell me on their phone service. Yeah, fat chance. (All that said, their DVR is pretty slick, if a little buggy and feature-limited compared to Tivo.)